📢 Cervical Screening Results – Update from September 2025

The NHS is changing how cervical screening results are delivered. Here’s what you need to know:

✅ How results will be delivered

• Normal results (routine recall, no referral) → sent via the NHS App first.

• If the NHS App message is not read within 72 hours, or if you don’t have the app, a letter will be sent as a backup.

• Abnormal results (where you need to go to colposcopy) → you will still receive a letter.

ℹ️ Important things to know

• If you use the NHS App to access your GP health record, you may see your result before a letter arrives.

• Some patients may also see colposcopy appointment details in the NHS App before official letters are delivered.

📲 What you can do

1. Download the NHS App: www.nhs.uk/nhs-app

2. Turn on notifications so you don’t miss your result.

3. Don’t worry — if you don’t have the app, or don’t open the message, you’ll still receive your result by post.

💬 Need help?

If you have any questions about this change:

• Contact our reception team, or

• Email the NHS screening team directly at england.digitalscreening@nhs.net

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

• In your NHS app or other online services 
• Phone or visit us after 2pm and we will tell you what the results are